We've compiled a list of questions that pop up frequently. We hope these address any questions buzzing in your mind. If you can't find the answers you're looking for, don't hesitate to reach out to us. We're here to help!
How soon can I be up and running?
Once the order has been placed, you will receive your website design within 10 business days. The development will only start once you have approved the design. The development and building of the website takes 4-5 weeks to finish. Just remember, we don't use templates, so everything we do is custom and built to represent your brand.
How many products can I sell?
The sky's the limit! You can list as many products as you want, giving your customers plenty of choices.
What support do you provide?
We've got your back. We provide FREE ongoing support related to the design of your website. For the first 30 days after your website goes live, you'll have our full support.
Just keep in mind, our support is specifically for work produced by us. If issues pop up from third-party sources, they won't be covered by our support.
For any issues related to the eCommerce platform or its plugins, you'll need to contact their support directly. But don't worry, we can step in and escalate issues if you need.
Looking for more? We also offer a partnership package that gives you access to our expertise for all your development needs.
Are there any hidden fees?
With us, what you see is what you get. Apart from your initial design cost, there are no additional fees payable to us. Any other fees, like the platform subscription or third-party apps, are handled directly with the relevant party.
Do you offer any training for websites?
We've got you covered. Every single one of our clients receives full training on how to navigate and use their new website.
We'll even conduct a live tutorial for you via remote access. You'll be able to watch us list new products and make changes, and then you'll get a chance to try it out for yourself.
For the first 30 days after your website goes live, you'll have access to support. For any issues related to the platform or its plugins, we recommend you reach out to their support directly.
We'd love to hear all about it! Reach out to us for a no-obligation quote and let's start turning your vision into reality.